Dear Heidi,
Due to an equipment malfunction in our lab we have had to send your eyewear to an outside lab to have your lenses done. This will delay your order by a few days. We do apologize for this delay and will send you email confirmation when your order is shipping.
great.
i'm thinking a phone call might get me free shipping or some sort of discount. yeah?
definitely!!! girl, they have delayed this SOOO much! you deserve a discount of some sort!
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